Working with the active client

What can you do?

If your client is in the Action stage, they are not only determined to change their behaviours but are doing something about it. During this stage, it is important that you support your client by providing them with effective strategies for changing their behaviours:

• Set goals
• Deal with other related and underlying issues
• Prepare for possible relapses and relapse prevention
• Help develop new skills: stress management, anxiety management, stimulus (avoiding dangerous situations) and coping with the urge to gamble
• Teach your client to delay, distract and desist from gambling
• Encourage your client to get involved in alternative activities
• Focus on building resilience
• Help your client to identify and reinforce “what’s working”
• Direct your client to visit the Gambler’s Help website
• Facilitate a cold referral - Provide your client with information about the nature and types of services offered by Gambler’s Help and direct them to their local service

What can Gambler’s Help do?

During the Action stage, Gambler’s Help can offer your client a range of services, including:

• Self Exclusion Program

Gambler’s Help can also provide you with the following services:

• Provider education
• Specialist Portfolio Services – co therapy
• Secondary consultation
• Supported assessment

• Email