Gambler's Help

Gambler's Help provide face-to-face counselling and financial counselling services and has around 100 locations throughout the metropolitan area and across regional Victoria. For further information and advice please contact the central regional agency listed below which can link you to a site which is convenient for you.

 Metropolitan Services

Region	Gambler's Help service	Phone number
Eastern metropolitan suburbs	EACH Social & Community Health	1300 131 973
Inner metropolitan suburbs	The Salvation Army	03 9653 3250
Northern metropolitan suburbs	Banyule Community Health Service	03 9450 2000
Southern metropolitan suburbs	Bentleigh Bayside Community Health	03 9575 5353
Western metropolitan suburbs	ISIS Primary Care	03 9296 1234

Regional Services

Region	Gambler's Help service	Phone number
Barwon	Bethany Community Support	03 5278 8122
Central Victoria	Primary Care Connect	03 5823 3200
	Mitchell Community Health Service St Lukes Anglicare	1300 773 352 1800 244 323
Grampians	Child and Family Services Ballarat	03 5337 9222
	Relationships Australia (Victoria)	03 5337 9222
	Grampians Community Health Service	Horsham 03 5362 1200 Stawell 03 5358 7400
	Wimmera Uniting Care	03 5382 6789
Gippsland	Latrobe Community Health Service	1800 242 696
Loddon Mallee	St Lukes Anglicare	1800 244 323
Northern Victoria	Gateway Community Health Service	02 6022 8888 1800 657 573
Western Victoria	Bethany Community Support	03 5278 8122

Indigenous service

Region	Gambler's Help service	Phone number
Inner metropolitan suburbs	Victorian Aboriginal Health Service	03 9403 3300

Making referrals to Gambler's Help

Many clients will feel uncomfortable about calling Gambler's Help services. As a Health and Welfare professional you can encourage them to make contact with the service by reassuring your client that the service is free and confidential, and that it is connected to mainstream health and welfare services.

Consider sitting with your client while they make the call to Gambler's Help if this makes them feel more comfortable and supported. It is also important to follow up on your referral to see how things went.

If your client requires continued support through your service for other issues, try to work cooperatively with Gambler's Help services as much as possible.

What if my client refuses a referral to Gambler's Help services?

If your client cannot be persuaded to attend Gambler's Help services, then your local Gambler's Help providers are able to work collaboratively with you and the client. This allows the client to maintain their primary relationship with you, whilst also receiving a specialist problem gambling service.

Contact your local Gambler's Help service to explore the most appropriate response.

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